Policies & Procedures

We would like to congratulate you on becoming a Pacific Placement Group Associate. When you accept a temporary or freelance assignment with Pacific Placement Group, Inc. (PPG), there are certain expectations we ask you to meet. These are common sense for the most part, however, there are certain things about our relationship with you, and our relationships with our clients, which we expect you to respect and honor. By following the guidelines below, we can be sure we carefully selected you to reflect our image and uphold our reputation as a professional and service oriented organization. They are as follows:

Evaluation:

In order for us to properly meet our clients' needs, it is critical for our assessment of your skill levels, work product and employment history to be as accurate as possible. Therefore, please be candid about your qualifications. For instance, if we ask about your Microsoft Excel skills, do not claim that you have done extensive spreadsheet designs when you have only used the application for data entry. If we send you on an assignment that you were ultimately not qualified for due to misrepresentation of your skills, it will be difficult for us to consider you for another opportunity with us.

Getting an Assignment:

Call us on a weekly basis and let us know if, and when, you are available.
Also, CHECK YOUR MESSAGES! (Many Associates have lost jobs because they did not check in.) If you have a beeper or cell phone, do we have the number?

When we call you for a temporary assignment, we will provide the following details:
· Where the job is and who to report to.
· Hours you will be working and duration of the assignment.
· Your hourly rate.
· Description of your assignment.
· Appropriate attire.

While On Assignment:

Please do not accept an assignment unless you are prepared to complete it.
Reliability is top priority in this business. If you leave a job without cause you will be terminated from any future assignments. However, if for any reason, you are unable to complete the predetermined duration of an assignment, CALL US IMMEDIATELY. You are expected to remain until we can secure a replacement for you.

Be prepared for potential overtime.
Should overtime be necessary to complete the assignment, it must be approved by the client, in advance. You will be compensated at a rate of one and one-half your hourly rate for hours worked in excess of 40 hours per week.

NEVER DISCUSS RATES OR PAYMENT WITH AN EMPLOYER.
We set our rates based on our clients' requests, and we pay you a standard percentage of those rates. We also handle taxes, social security and other payroll issues for you. Also, if for any reason, the parameters of the assignment significantly expands or changes, please inform us. This may result in more money for you.

Respect your relationship with us, and our relationship with our clients.
We are working hard to find our clients the best people to fill their needs, and we wish to market your skills appropriately. Unless we ask you to, DO NOT market yourself directly to a client of ours. Likewise, if a client should inquire as to your interest in a permanent position or other assignments, please refer them back to PPG for proper handling and negotiation. This also applies to any referrals either made by you or by our client for other temporary jobs.

Please be early and well dressed for the first day.
This will allow you extra time if you get on the wrong bus/train, end up in the wrong building, etc. If you must be late (car trouble, hopelessly lost, etc.) CALL US IMMEDIATELY. You are welcome to discuss dress code policies with each individual employer.

Follow Employer Policies.
You are expected to honor all Employer schedules, rules and policies, including but not limited to smoking policies, dress codes and meal breaks. Do not originate or receive personal local or long-distance phone calls, faxes or e-mail while on the clients' premises or use the clients' equipment or materials for anything other than assigned work.

Do not tamper with, alter, or steal Employer Property or Software.
This is the worst offense a temporary employee can commit on an assignment. Violation will result in TERMINATION. This includes, but is not limited to office supplies, computer applications, fonts, etc. This also applies to altering any workstation, network or peripheral preferences or settings without prior permission from the Employer.

Adhere to the Work-for-Hire & Confidentiality Agreement.
This agreement is requested by our clients to protect their assets and limit their exposure. You may be asked to sign other agreements by the Employer before starting an assignment. These agreements protect all parties involved, however, if you have questions or issues with an agreement, contact us immediately so that we may resolve the matter promptly.

Getting Paid

At the end of the assignment or the end of the week, which ever comes first, the supervisor on the job must sign your timesheet. We cannot pay you without the client's signature. Your timesheet must be received in our office by 12:00 noon on the Monday following the week you worked.

We prefer you to mail or bring your timesheet in person to our office, however, if this is impossible to do before payroll deadline, you may fax in your timesheet at (415) 394-5966 only with the permission of the temp division manager. If you fax or mail in your timecard, call the office before 12:00 noon on Monday to confirm your timecard has been received. If confirmation is not made and we have not received a copy of your timecard, your check will not be issued until the following pay period.

Paychecks are available on the following Friday at 12:00 noon. If you need your check mailed to you each week please check the box marked MAIL on the timecard. If we have your timesheet we will mail your check on Thursday afternoon. Paychecks that are not picked up by 4:00 p.m. on the following Thursday will be mailed.

Our Key Policies & Procedures

At Pacific Placement Group, we are dedicated to your well being in the workplace. We stand behind our statements and policies on equal opportunity employment, sexual harassment, and safety and abuse. We have compiled our statements and policies on these topics, as well as other key information for temporary employees, and put them into a Temporary Employee Policy Pack. You can download our policy pack by clicking here.